Terms of Service

Legal terms and conditions for using TryppleA's AI automation services and website.

Last updated: January 15, 2024

Agreement to Terms

By accessing and using TryppleA's website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Company: TryppleA ("we," "us," or "our")

Contact: info@trypplea.com

Our Services

TryppleA provides AI automation services including:

Consulting Services

  • • AI strategy development
  • • Process automation analysis
  • • Implementation planning

Implementation Services

  • • AI system integration
  • • Custom automation solutions
  • • Training and support

Service Terms

Service Delivery

  • • Services are provided according to agreed specifications and timelines
  • • We reserve the right to modify services with reasonable notice
  • • Client cooperation is required for successful service delivery
  • • We may use subcontractors to deliver services

Client Responsibilities

  • • Provide accurate information and requirements
  • • Ensure timely feedback and approvals
  • • Maintain confidentiality of access credentials
  • • Comply with all applicable laws and regulations

Payment Terms

Payment Schedule

Payment terms are specified in individual service agreements. Generally:

  • • Invoices are due within 30 days of issue
  • • Project payments may be milestone-based
  • • Late payments may incur fees

Pricing

All prices are exclusive of applicable taxes unless otherwise stated. We reserve the right to adjust pricing with reasonable notice.

Intellectual Property

Our IP Rights

  • • TryppleA retains all rights to our methodologies, frameworks and tools
  • • Our pre-existing IP remains our property
  • • We may use general knowledge and experience gained from projects

Client IP Rights

  • • Clients retain ownership of their data and proprietary information
  • • Custom solutions developed specifically for clients may be jointly owned
  • • Specific IP ownership terms are defined in service agreements

Confidentiality

We are committed to protecting the confidentiality of client information:

  • • All client data and proprietary information is treated as confidential
  • • We implement appropriate security measures to protect confidential information
  • • Confidential information is only used for providing services
  • • We may require separate Non-Disclosure Agreements for sensitive projects

Data Protection

We are committed to protecting personal data in accordance with applicable laws including GDPR:

  • • We process personal data only as necessary for service delivery
  • • Data processing agreements are established for client data
  • • We implement appropriate technical and organizational measures
  • • See our Privacy Policy for details

Limitations and Liability

Service Limitations

  • • Services are provided "as is" without warranties
  • • We do not guarantee specific business outcomes
  • • AI systems may have inherent limitations and biases
  • • Regular maintenance and updates may be required

Liability Limitations

  • • Our liability is limited to the fees paid for specific services
  • • We are not liable for indirect, consequential, or incidental damages
  • • Clients are responsible for testing and validating AI systems
  • • Force majeure events may affect service delivery

Termination

Termination Rights

  • • Either party may terminate with appropriate notice
  • • Immediate termination for material breach
  • • Termination terms are specified in service agreements

Post-Termination

  • • Outstanding fees remain due
  • • Confidentiality obligations continue
  • • We will return or destroy client data as requested

Acceptable Use

When using our services, you agree not to:

  • • Use services for illegal or harmful purposes
  • • Violate any applicable laws or regulations
  • • Infringe on intellectual property rights
  • • Interfere with or disrupt our services
  • • Reverse engineer or attempt to access our systems
  • • Use AI systems to generate harmful or discriminatory content

Dispute Resolution

Resolution Process

  • • Good faith negotiation is the preferred resolution method
  • • Mediation may be used for unresolved disputes
  • • Arbitration may be required for certain disputes

Governing Law

These terms are governed by the laws of the jurisdiction where TryppleA is established, without regard to conflict of law principles.

Website Terms

Website Use

  • • Website content is for informational purposes
  • • You may not copy or reproduce content without permission
  • • We may update website content without notice

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or practices of these sites.

Force Majeure

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, or technology failures.

Changes to Terms

We may update these Terms of Service from time to time. We will notify you of significant changes by posting the new terms on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated terms.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@trypplea.com

General inquiries: info@trypplea.com